How to view your credit balance Step 1. Dial *123# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Credit Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles How can I check my balance? My data is not working How to view your credit balance My credit is running out What is Credit Advance?