How to view your credit balance Step 1. Dial *123# and press 'Send' or 'Call'. Step 2. Select 'My Balance'. Step 3. Enter the number to see your 'Credit Balance'. Step 4. A pop-up message will appear on your screen with your balance amount. Related articles My data is not working How can you check your balance? How to view your credit balance My credit is running out What is Credit Advance?